Therapists, Start Here
INN vs. OON: What In-Network and Out-of-Network Billing Actually Mean for Your Practice
Every healthcare practice, payer contract, state law, and insurance plan is different. Before making billing, coding, compliance, or business decisions, you should consult the appropriate professionals or verify requirements directly with the applicable insurance payer or regulatory authority. Quick Answer: What do INN and OON mean in insurance? INN stands for in-network: the therapist has…
How to Run a Therapy Private Practice: Software, Systems, and Support
Most therapists don’t go into private practice because they love running a business. They go into it because they want more control over how they work with clients — and then discover that control comes with a second job attached: the operational side of keeping a practice running. I’ve spent years working behind the scenes…
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How to Appeal an Insurance Denial: A Therapist’s Step-by-Step Guide
Denials are one of the most common breakdowns in the billing cycle — but they’re just one stage. For the full picture of how a claim moves from session to payment, see my complete mental health billing guide. Getting a denial back on a claim you’re confident was submitted correctly is one of the more…
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[Printable] Insurance Verification Checklist for Therapists: What to Check Before the First Appointment
If I could give every new private practice owner just one piece of billing advice, it would be this: Never skip insurance verification. It’s one of the simpler parts of the billing process on paper, but in practice it’s one of the most important — and one of the most commonly rushed. I’ve seen practices…
Mental Health Billing Workflow: From Scheduling a Client to Getting Paid
One of the biggest misconceptions about medical billing is that it’s just submitting claims. I wish it were that simple. By the time a claim actually reaches an insurance company, dozens of small steps have already happened behind the scenes. Miss one of them — even a small one — and you’re looking at delayed…
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Billers & Mental Health VAs, Start Here
Bill Like a Boss Review: Is This Mental Health Billing Course Worth It?
Disclosure: This post contains an affiliate link. If you enroll in Bill Like a Boss through a link on this page, I may earn a commission at no additional cost to you. I only recommend courses I’ve personally used and would recommend regardless of whether I earned anything from it. Here’s my full, honest take.…
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How to Find Remote Mental Health Billing Jobs
Remote work and mental health billing are a natural fit. The work is done almost entirely through software — cloud-based EHRs, payer portals, clearinghouses, and email. Many private practices never meet their biller in person. And as the number of therapists accepting insurance continues to grow, so does the demand for people who know how…
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Best Medical Billing Courses for Therapists, Practice Owners, and Mental Health Billers
Let’s be honest. Most graduate programs do a great job teaching you how to help clients, but not how to get paid. I’ve worked with mental health practices for years, and I’ve met a lot of great clinicians who felt completely lost when it came to insurance billing. They weren’t afraid of learning it. They…